General support
Questions about log analysis or the product? Contact us:
Support
Support and contact
Help for the browser-based OBD2 log viewer. Your log files remain on your device.
Diagnostic conclusions are recommendations only and require expert confirmation.
Billing & licences
For billing, licences, cancellations or refunds, email or call us. Paid orders are processed by Paddle.com as Merchant of Record. Account plan status is available after login.
Diagnostic safety
Recommendations must be reviewed by qualified specialists before repair decisions.
Log format not supported?
Use Open sample form to send the header and 2–3 data rows (max 1 MB), or email support@obd2lab.com. We will review it and notify you when your format is supported. Do not include sensitive vehicle data unless necessary.